Privacy Policy
Effective Date: July 17, 2025
NIKX Technologies B.V. ("we," "us," or "our") operates Sentor, an entity-based sentiment analysis AI service (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service, including our website, API, and dashboard features. We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws in the European Union.
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Service.
Information Collection and Use
We collect information that you provide directly to us and information that is automatically collected when you interact with the Service. This includes personal data you provide (name, email address, company name, billing information), usage data (IP address, browser type, device information, access times, pages viewed, API requests), cookies and tracking technologies, and data from third-party integrations.
We use your information for the following purposes:
- To provide and maintain the Service, including processing sentiment analysis requests and managing your account
- To communicate with you about updates, notifications, and inquiries
- To improve the Service and develop new features
- For billing and payment processing
- To comply with legal obligations and ensure security
- For marketing purposes, with your consent where required
Our legal basis for processing under GDPR includes contract performance, legitimate interests, and consent where applicable.
Data Sharing and Security
We do not sell your personal data. We may share it with service providers (hosting, analytics, payment processors), affiliates, or in the event of a business transfer. Any international data transfers comply with GDPR requirements through Standard Contractual Clauses or other approved mechanisms.
We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and regular security audits. We retain personal data only as long as necessary for the stated purposes, after which it may be anonymized for analysis.
Your Rights and Choices
As an EU resident, you have the following rights regarding your personal data:
- Access, correct, or delete your data
- Restrict processing or request data portability
- Object to processing based on legitimate interests
- Withdraw consent at any time
The Service is not intended for children under 16, and we do not knowingly collect data from minors without parental consent. We may update this policy periodically, with changes posted here and an updated effective date.
Contact Information
To exercise your rights or for questions about this policy, contact us at the above address. You may also lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).