Sentor API
Add Customer Intelligence
To Your Software
Automatically read, organize, and prioritize customer feedback directly inside your own application. Plug Sentor into your existing tools and instantly know what needs fixing.
Stop Drowning in Customer Feedback
Customer feedback floods in every day. Without the right tools, it's just noise. Easily connect Sentor to your software to automatically find out exactly what your customers hate, so you can fix it.
Why Reading Reviews Manually Fails
- Sifting through thousands of reviews manually? It's exhausting, time-consuming, and takes your team away from their real work.
- Knowing a review is 'negative' doesn't tell you how to fix the problem. You need specifics.
- You know customers are unhappy, but finding the root cause takes hours of guessing.
- Comparing yourself to competitors is impossible when you have to read thousands of their reviews by hand.
- Unaddressed problems snowball into customer churn you never saw coming.
- Product roadmaps built on incomplete intel? You're innovating in the dark and wasting resources.
How Sentor Works Automatically
- Connect Your Data: Send us your feedback automatically via our API from any source - reviews, tickets, or social media.
- Find the Real Issue: We figure out exactly what the customer is talking about (like "battery life" or "customer service"), not just if they are angry.
- Group the Feedback: We group similar problems together so you can see the biggest issues at a glance.
- Compare to Competitors: Automatically check how your specific features stack up against the competition.
- Take Action: Use the organized, prioritized data to actually fix the problems that are costing you money.
Why Choose Sentor API
Get Answers Instantly
Process thousands of reviews in seconds. Find out about a problem the moment it starts, without waiting for batch jobs or manual sifting.
Exact Details
Don't just see "negative". See exactly that 40 people hated the "new checkout button". Know precisely what to fix.
Clear Grouping
We organize messy text into clean lists of priorities, highlighting the trends you can act on today.
Built to Grow
Whether you have 100 reviews or 100,000, we handle the reading for you automatically, perfectly scaling with your software.
Built for AI Assistants
Sentor is the first feedback engine designed specifically so your AI assistants (like ChatGPT or custom bots) can read it perfectly. We provide the machine-readable bridge for seamless integration.
MCP Native
Discover and call Sentor capabilities via the Model Context Protocol.
llms.txt
High-density documentation optimized for LLM ingestion and RAG.
Agent Ready
OpenAPI 3.1 specs for instant Custom GPT and Claude tool integration.
What Makes Sentor Uniquely Powerful
Discover the features that deliver clarity beyond standard tools.
Warp-Speed Processing
From question to answer instantly
Analyze live data streams or massive archives immediately. No more "processing queues" - your data is ready when you are.
Pinpoint Identification
See the exact problem, not just the outline
We dissect sentences to score sentiment on exact features. We track "app crashes" separately from "UI design" so you know exactly what is broken.
Automatic Grouping
Uncover trends that hide in plain sight
Our system automatically groups feedback by theme (like "slow delivery" vs. "rude support"), giving you a clear list of what to focus on.
Global Scale
Handle massive volume without dropping the ball
From startups processing 100 reviews to larger apps pushing millions, our API scales effortlessly to read it all.
Learns Your Business
Gets smarter with your data
Our system naturally adapts to your specific industry terms and jargon, making sure the insights make sense for your particular business.
Seamless Fit
Plug right into your world
Standard API endpoints drop into any workflow, from your internal dashboard to your customer success tools.
Instant Insights via API
Fast Integration
Connect your software in minutes with standard API requests.
Keyword Extraction
Automatically identify exact feedback and topics in your text.
Automatic Scoring
Accurately score feedback to see what needs immediate attention.
Scalable
Process any amount of reviews, from a handful a day to thousands an hour.
How It Actually Works
We handle the complex text analysis so your development team doesn't have to.
Advanced Reading Engine
Built to read sentences like a human does, understanding nuance and context.
Pinpoint Identification
Find exactly what feature or service caused the negative feedback, not just a vague 'negative' score.
Built for Developers
Reliable, fast, and easy to drop into your existing software without a headache.
API Response
Clean JSON responses with sentiment scores and entity analysis
Start Building with Sentor API
Add customer intelligence to your app today.
Sign Up for API Key
Create your account and get instant access. Try it for free (300 requests/month) and see it working with your own data, no credit card required.
Read Documentation
Read our clear, developer-friendly docs. See code examples in Python and JS, and drop it into your project in minutes.
Start Analyzing
Send your first request and get instant feedback analysis. Easily scale up when you need to process large batches of reviews.
Your Questions Answered
Do I need technical expertise to use Sentor's API?
You'll need basic coding skills to connect an API, but you don't need any data science or machine learning knowledge. Our documentation makes it a simple drop-in.
What languages does the API support?
Currently English and Dutch. We are working on expanding to more languages soon.
What's included in the free plan?
You get 300 free requests every month. This lets you test the exact same powerful feedback engine as our paid plans to make sure it works for you.
How accurate is the sentiment analysis?
Extremely accurate. Because we identify the exact subject of the sentence, we don't get confused by complex reviews. If a customer says "great food, terrible service", we tell you exactly that.
What kind of support do you offer?
We provide fast email support for all users, with direct engineering support for our Enterprise customers.
Ready to Add Customer Intelligence to Your App?
Get your API key today and start automatically organizing your customer feedback.