Entity-Based Sentiment Analysis
Understand customer opinions on your brand, products, and services with AI-powered insights.
Advanced AI-Powered Features
Built with cutting-edge BERT-based NLP models and designed for enterprise scalability, Sentor delivers comprehensive entity-based sentiment analysis capabilities that go beyond traditional sentiment analysis.
Entity-Based Analysis
Unlike traditional sentiment analysis, Sentor identifies and evaluates individual entities within text, providing granular insights into what customers love and hate about specific aspects of your business.
Real-Time Insights
Get instant sentiment analysis results with our high-performance AI models. Monitor brand sentiment and identify trending topics in real-time. Process thousands of feedback items simultaneously with sub-second response times.
Negativity Clustering
Group and categorize negative feedback to identify patterns and improvement opportunities. Automatically cluster similar complaints for actionable insights. Identify root causes and prioritize improvement areas.
Brand Comparisons
Compare your brand sentiment against competitors to understand market positioning. Track competitive analysis with side-by-side entity comparisons. Benchmark your performance and identify competitive advantages.
GDPR Compliant
AES-256 encryption for tokenized data with tiered retention policies. Built for EU market compliance with privacy-first design principles. Automatic data anonymization and secure processing pipelines.
Enterprise Scalability
Scale from thousands to millions of data points with enterprise-grade reliability. Hetzner infrastructure ready for 1 million API calls/month. Auto-scaling instances with 99.9% uptime guarantee.
Multilingual Support
Future-ready for multilingual analysis with planned LLM integration. Support for multiple languages and cultural context understanding. Currently supporting English with expansion to major European languages.
Exportable Reports
Generate comprehensive reports in PDF/Excel formats. Custom entity grouping and white-label options for Enterprise plans. Automated insights with actionable recommendations and trend analysis.
Technical Specifications
Built on enterprise-grade infrastructure with security and scalability at its core.
Infrastructure
Hetzner ARM-based cloud servers with auto-scaling instances and load balancing. 100% uptime guarantee.
Data Retention
14 days (Free) to 1 year (Business) and custom plans for Enterprise with configurable retention policies.
Authentication
API key-based authentication with comprehensive documentation and SDKs for Python and Node.js.
Payment
Stripe integration with webhook-driven sync and automated billing management. No payment required for the Free tier.
Choose Your Solution
Select the platform that best fits your business needs and technical requirements.
API for Enterprises
Integrate sentiment analysis directly into your applications. Scale from thousands to millions of data points with enterprise-grade reliability.
- RESTful API integration
- Enterprise scalability
- Custom deployment options
- 24/7 dedicated support
Dashboard for SMBs
An intuitive dashboard that makes advanced sentiment analysis accessible to every business, no technical expertise required.
- Visual insight dashboards
- One-click analysis
- Automated reporting
- Team collaboration tools
Transform Every Type of Feedback
Customer Reviews
Analyze product reviews to identify what customers love and what needs improvement across different features.
Social Media Mentions
Monitor brand sentiment across social platforms and identify trending topics and emerging issues in real-time.
Support Tickets
Understand customer pain points and satisfaction drivers from support interactions to improve service quality.
Survey Responses
Extract actionable insights from open-ended survey responses and feedback forms with entity-level granularity.
Why Entity-Based Analysis Changes Everything
Traditional Sentiment Analysis
"The hotel was great but the WiFi was terrible"
- Can't distinguish between different aspects
- Misses specific improvement areas
- Provides vague, unhelpful insights
Sentor Entity-Based Analysis
"The hotel was great but the WiFi was terrible"
- Identifies specific positive and negative aspects
- Pinpoints exact areas for improvement
- Enables targeted action plans
Ready to Transform Your Customer Insights?
Choose the solution that fits your business needs and start understanding your customers like never before.